Here at Writecream, we believe in providing the best quality product and services to our customers. However, we understand that sometimes things do not work out as planned, and you may need to request a refund.
Our refund policy aims to be fair and transparent, so we encourage you to read the following information carefully.
1. Refund Eligibility
We offer a 14-day money-back guarantee for Writecream. If you are not satisfied with our AI writing and content creation software within 14 days of purchase, you are eligible for a full refund.
2. Refund Procedures
To request a refund, please contact our customer support team at support@writecream.com or use the chat icon at the bottom right corner of the screen to drop your message. Please include the reason for the refund request, your account email, and any relevant details about the issue you experienced with Writecream. Our team will review your request and process the refund if you are eligible.
3. Non-refundable Situations
We cannot provide refunds for Writecream in the following cases:
– After 14 days of purchase
– If you have not given our support team the opportunity to assist you with any issues you may have faced with Writecream
– If we determine that you have infringed on our terms of service
– If you have purchased Writecream through a third-party vendor. Please follow the vendor’s refund policy in this case.
4. Refund Payment
Refunds will be issued to the original payment method used during the purchase process. Please allow up to 5-7 business days for the refund to reflect in your account.
5. Changes to the Refund Policy
We reserve the right to modify or update this refund policy without prior notice. Any changes will be posted on our website, and the updated policy will apply to any purchases made after the effective date.
If you have any further questions or concerns about our refund policy, please contact us at support@writecream.com.
